Reference

How sogoselot Handles Your Personal Data

Your account data, wallet details, and session activity belong to you — we collect only what we need to run your account and process transactions via DANA, OVO, and GoPay.

DANA, OVO, GoPay data handled separatelyAccount data stored securelyDelete or update requests acceptedSSL-protected connectionsIndonesia-accessible policy contact

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is stored, want to update linked wallet details, or need to submit a formal data request, our support team handles privacy queries directly. Reach out through any of the channels below and we'll respond to data-related requests as a priority.

Live Chat Open the chat widget inside your account dashboard. Flag your message as a privacy or data request so it routes to the right team without delay.

Email Support Send your data access or deletion request to our support address. Include your registered email and the wallet type — DANA, OVO, or GoPay — linked to the account.

Account Settings Some data updates — like changing your linked GoPay or OVO number — can be done directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling You Can Actually Check

Security and transparency are not abstract here. Every data practice we follow is tied to a real account action — from how cookies work during your session to how withdrawal verification stores identity checks. Below are the four areas we take most seriously, each with a concrete description of what happens and how you stay in control.

Cookie Handling Session cookies keep you logged in across device switches — phone to browser and back. You can clear them anytime in your browser settings; we do not use tracking cookies for third-party ad targeting.

Account Security Your login is protected by OTP verification tied to your registered mobile number. We do not store raw passwords — only encrypted credentials — and any wallet link change triggers a re-verification step.

Data Retention Active account data is retained while your account is open. Transaction logs linked to DANA, OVO, or GoPay deposits are kept as long as local regulations require, then removed from live systems.

Your Request Rights You can ask us what data we hold, request corrections, or ask for deletion of non-essential records. We aim to respond to formal requests within a reasonable timeframe via the email or chat channels above.

What We Collect and Why We Collect It

sogoselot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit — name, email, and the e-wallet identifier you link (DANA, OVO, or GoPay). During active sessions we log device type, browser version, and session timestamps so we can restore your lobby state if you switch

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from mobile to desktop mid-session. Transaction records, including deposit and withdrawal amounts tied to your wallet, are retained as required for payment processing and fraud prevention. We do not sell this data to third parties. We do not share wallet credentials with advertisers. Data tied to
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payment rails like OVO or GoPay is processed only to confirm transactions and verify your account identity — nothing more. If you access sogoselot from Surabaya or anywhere else in Indonesia, the same data rules apply, subject to what local law and eligible regions permit. You
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can request a full copy of your stored data or ask us to remove non-essential records by contacting support directly. Retention periods for transaction logs follow applicable local regulations rather than a fixed internal timeline.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on sogoselot

These are the questions we actually get from people checking their account privacy settings or asking about wallet data. Each answer is specific to how sogoselot works — not a generic policy template.

We store your name, email, registered mobile number, and the e-wallet identifier — DANA, OVO, or GoPay — you connect. We also log session timestamps and device type for account security purposes.

No. Your wallet credentials are used only to process your deposits and withdrawals. We do not pass DANA, OVO, or GoPay details to advertisers, affiliates, or any unrelated third party.

Contact us via live chat or email, state that you want a data access request, and include your registered email address. We'll compile and send the relevant account data to you directly.

Yes. You can request deletion of non-essential records at any time. Transaction logs tied to regulatory requirements may be retained for the period local law mandates before being removed.

Session cookies maintain your logged-in state when you move between mobile and desktop. You can clear or block them via your browser settings. We do not use cookies for third-party ad tracking.

We apply the same data practices across all sessions. Availability and specific legal obligations depend on local law and eligible regions — access depends on what local law in your area permits.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSogoselot Glossary AccountRegister

How sogoselot Handles Your Personal Data

Reach Us About Your Privacy

Data Handling You Can Actually Check

Common Questions About Your Data on sogoselot

01 What personal data does sogoselot store when I open an account?

02 Does sogoselot share my DANA or OVO details with anyone?

03 How do I request a copy of the data sogoselot holds on my account?

04 Can I ask sogoselot to delete my account data?

05 How does sogoselot use cookies, and can I turn them off?

06 Does this privacy policy apply the same way everywhere in Indonesia?

Privacy Policy

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